![]() ![]() Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. It is necessary to find the product key to your Microsoft Office as you need the product key to install the Microsoft Office on your laptop or desktop. Once you have purchased a Microsoft Office, it will come along with a product key. If you have extra questions about this answer, please click "Comment". A product key is necessary so that multiple users cannot use the Microsoft office by using the same key. If the answer is helpful, please click "Accept Answer" and kindly upvote it. ![]() ![]() If there are any other installed product keys, please run the following command to uninstall them to check this issue.įor 64-bit Office: cscript.exe "%ProgramFiles%\Microsoft Office\Office16\ospp.vbs" /unpkey:*XXXXX*įor 32-bit Office: cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /unpkey:*XXXXX* If so, please check to make sure you have completely uninstalled them: Uninstall Office from a PC.Īnd then run the following command in Command Prompt(Run as administrator) to check if there is any remaining activation information for other versions of Office, and please share the result with us.įor 64-bit Office: cscript.exe "%ProgramFiles%\Microsoft Office\Office15\ospp.vbs" /dstatusįor 32-bit Office: cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /dstatus According to your description, have you installed other versions of Office on this machine before? ![]()
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